What's new? Latest industry customer satisfaction scores now available on Discover Water

About your drinking water

Water Quality

Results of testing drinking water against national standards for quality

OVERALL PERFORMANCE

  • 99.96% England & Wales
What's in your tap water?

Protecting the Environment

Environmental Performance

Protecting rivers and the environment.

Check out our credentials

Water to your tap

From source to tap

Wonder where it comes from?

Water leaks

Find out the amount of drinking water lost before it arrives at the tap

Discover what really happens

Customer Satisfaction

What customers think of companies' service

Hear what customers think of companies' service

  • 93% WATER SERVICE
  • 88% SEWERAGE SERVICE

% of customers satisfied

More of what customers think

What would you like to know more about ...

After you flush

Discover what we do with all the sewage

From sink to sea

Wonder where it goes?

Discover what really happens

Looking at the money

Price Comparison

The price of two litres of water

  • 13p
    From the tap
  • 45p
    Supermarket brand
  • 90p
    Premium Brand

How does your bill compare to the average?

What happens to your money?

Discover more

Resilience - what is it and why does it matter?

Click to learn more about DiscoverWater and other topics

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